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Delivery Info

Delivery Options

Standard United Kingdom deliveries are Free

The majority of our orders are dispatched within one working day of being placed.

We offer FREE UK delivery so you can buy with absolute confidence.

The estimated delivery dates are based on the average delivery times experienced by the majority of our customers. However, as we cannot guarantee the speed of the Royal Mail Service and would ask that, from the day after you receive your dispatch email you wait; 12 working days for UK FREE delivery orders, 8 working days for Standard Plus UK orders, 14 working days for Western Europe and 20 working days for the Rest of The World, before contacting us to report a missing item.

Working days are Monday to Friday excluding any UK bank holidays.

Service & Destination Postage Cost Delivery after day of dispatch
UK Standard Delivery FREE Estimated 4-8 working days
UK Priority Delivery £2.50 per order (max weight 2kgs) Estimated 2-4 working days
UK Special Delivery £6.50 per order (max weight 2kgs) Guaranteed Next Day

Orders placed by midday Mon to Thurs will be delivered before 1pm the next day. Orders received before midday on a Fri may be received on the Sat, however Royal Mail only guarantee delivery by 1pm on a Monday for orders dispatched on a Friday.
Channel Island Standard FREE Estimated 1-2 working days
International Standard Airmail Price based on weight Estimated 5-10 working days
International Signed For/Airsure Price based on weight Estimated 5-7 working days
International Standard Parcels Price based on weight Estimated 10-15 working days

Airsure is available to the following countries; Andorra, Balearic Island, Canary Islands, Faroe Islands, Hong Kong, Iceland, Ireland (Rep of), Monaco, New Zealand, Switzerland, United States.

Returns

All products purchased through this website are covered by our 30 day no quibble guarantee. If you are not totally satisfied with your order or have simply changed your mind, please return the unopened product to us within 30 days of your order date and we will refund you. Please include a brief letter including your name and address and an explanation as to why you are returning the item(s). We’re sorry but we cannot refund any postage you may have been charged.

We offer a freepost returns address for the use of our UK customers only:

ActiveBeauty.co.uk
FREEPOST GU238
Guernsey
GY1 5SS